99%
Increased On-Time Invoice Payments
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Increased On-Time Invoice Payments
Reduction in Manual Invoice Input
Increase in Efficiency and Productivity
To develop a comprehensive, customized Service Management Platform (SMP) for RGX Rim Repair, the premier rim repair company in the Southeast US, addressing their invoicing, data management, and operational challenges.
The SMP completely eliminated the need for manual invoice input, significantly reducing time spent on administrative tasks and minimizing errors.
By improving invoice accuracy and timeliness, RGX saw a dramatic increase in on-time payments from customers and accounts.
The system's ability to capture and store individual vehicle data allowed for improved customer service and upselling opportunities, such as reminders for oil changes and expiring warranties.
The SMP's subcontractor feature automatically calculates markups and profit margins, streamlining the process of working with third-party service providers.
"BTM didn't just take orders, but rather offered expertise and suggestions. BTM had ideas that I didn't have, and I appreciated that.
The personal connection with BTM and the communication impressed us the most about working with BlueTone.
BTM communcates quickly and that has been a key element to our success."
- Owner
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BlueTone Media, Inc
314 Walnut St. | Suite C
Wilmington, NC 28401
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